How Airlines Use NPS to Improve Their Customer Satisfaction Ratings
thetwilightfansite.net “You can’t have a mid-life disaster within the airline trade, as a result of on a regular basis is a disaster.” – Herb Kelleher Maintaining an airline is a…
Read more »How Amazon maintains an impressive NPS
thetwilightfansite.net From its humble beginnings as an on-line bookseller, Amazon has grown to grow to be one of many world’s largest ecommerce companies. But in contrast to many large multi-national…
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